How to Prepare a Digital Services and Software Agreement?
DIGITAL SERVICE AND LICENSE AGREEMENT
(This agreement covers the provision of digital services, software license transfer, and technical support.)
Article 1 – Parties
This agreement;
Service Provider (CONTRACTOR):
Title: [Software or Digital Services Company]
MERSIS No / Tax No: […]
Address: […]
Email: […]
Authorized Person: […]
And
Service Recipient (CUSTOMER):
Title / Name and Surname: […]
Turkish Republic Identity Number / Tax Number: […]
Address: […]
Phone: […]
Email: […]
This agreement has been concluded between them under the following terms and conditions.
Article 2 – Subject of the Agreement
This agreement;
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Website design,
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Software development,
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SEO / content / advertising services,
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Domain name and hosting services,
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Technical support,
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Software and system license transfer/leasing
It regulates the mutual rights and obligations of the parties in these matters.
Article 3 – Scope of Service
3.1. The CONTRACTOR undertakes to meet the CUSTOMER's digital needs, the details of which are given below:
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Corporate website: Mobile-friendly, multilingual, with an admin panel.
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SEO services: Keyword analysis, optimization, monthly reporting.
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Social media management: 8 visuals + 4 reels per month
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Domain Name + Hosting: 1-year registration and SSD hosting.
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Technical support: 12 months of free updates and maintenance.
3.2. The project development process will be completed within [example: 45 calendar days]
3.3. The software will be provided solely for the CUSTOMER's corporate use and sublicensing is not permitted.
Article 4 – Fees and Payments
4.1. Total service fee: [example: 120,000 TL + VAT]
4.2. Payment schedule:
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Upon signing the contract: 30%
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After design approval: 30%
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On delivery: 40%
4.3. Payments will be made to the CONTRACTOR's bank account via wire transfer against invoice.
4.4. In case of delay, a monthly late payment interest of 2% will be applied.
Article 5 – Licenses and Intellectual Property Rights
5.1. All copyright for the prepared software, visuals, and content belongs to the CONTRACTOR.
5.2. The CUSTOMER has the right to use the service only for the purposes specified in this agreement.
5.3. Distribution, sale, or reproduction to third parties is prohibited.
Article 6 – Technical Support and Maintenance
6.1. The CONTRACTOR will provide free support for 12 months after delivery. 6.2. A separate contract will be made for maintenance/version updates after this period.
Article 7 – Confidentiality and Personal Data Protection Law
7.1. The parties shall keep confidential all commercial, technical, and personal data acquired during the term of this agreement.
7.2. The provisions of the Law No. 6698 on the Protection of Personal Data shall apply.
Article 8 – Withdrawal and Termination
8.1. If the CUSTOMER unilaterally terminates the project before delivery, they will pay the cost of the completed parts plus a 10% cancellation fee.
8.2. In the event of gross negligence or delivery delay, the contract may be terminated after a warning.
Article 9 – Warranty and Liability
9.1. Software and services are guaranteed to function and be delivered without problems for 12 months from the date of delivery. 9.2. Damages caused by incorrect data entry by the CUSTOMER or by third-party systems are not covered under warranty.
Article 10 – Resolution of Disputes
The Istanbul Central Courts and Enforcement Offices have jurisdiction in resolving disputes arising between the parties
Article 11 – Entry into force
This agreement, together with its 11 articles and annexes, was signed in two copies on …/…/2025
Attachments:
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Appendix 1: Technical Specifications
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Appendix 2: Payment Plan
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Appendix 3: Domain Name and Hosting Information
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Appendix 4: List of Licensed Modules
SIGNATURE SECTION
<div style=”display: flex; justify-content: space-between;”><div>**CONTRACTOR** Name-Surname: …………………… Signature: ____________________</div><div> **CUSTOMER** Name-Surname: …………………… Signature: ____________________</div>
YAĞMUR YORULMAZ, LAW FACULTY STUDENT