What to do if the employer in Dubai doesn't cancel the work visa? MOHRE complaint and visa cancellation process
One of the most significant problems faced by foreign workers whose employment contracts have ended in Dubai is the employer's failure to process the cancellation of their work permits and residence visas. Even if the employee has resigned, completed their notice period, or been dismissed by the employer, the fact that their old work permit still appears active in the system can prevent them from moving to a new employer.
If the employer delays or completely refuses the cancellation process, the employee;
- You may not be able to obtain a new work permit
- They may not be able to switch to new employer sponsorship,
- Family members may not be able to complete their residency procedures
- Emirates may experience uncertainty regarding its ID and immigration status
- You may miscalculate the legal stay period
- They may face a false report of absenteeism.
However, the employer's failure to take action does not mean the employee remains permanently bound to their former employer. Under UAE law, an employee can initiate an employment dispute complaint with the Ministry of Human Resources and Emiratisation; and, if the conditions are met, request the cancellation of their work permit without the employer's consent.
After the work permit is cancelled by MOHRE, a separate process must be completed with GDRFA Dubai regarding the residence permit in Dubai. Therefore, the cancellation of a work permit and the cancellation of a residence visa are not one and the same process.
Why might an employer not cancel a work visa?
The employer may have several reasons for delaying the cancellation process:
- The employee claims that they have not completed their notice period
- The company claims that its materials were not delivered
- Requesting training or recruitment expenses from an employee,
- Wanting to prevent the employee from switching to another employer,
- There is a dispute regarding employee claims
- The employee's refusal to sign the cancellation form,
- The expiration of the employer company's trade license or establishment card registration,
- The company has effectively ceased operations,
- Company officials could not be reached,
- The employer's malicious behavior,
- A notification has been filed regarding the employee's absence from work.
In some cases, the cancellation process may be used as a pressure tactic because the employee is demanding unpaid wages and severance pay. The employee may be asked to sign a document stating "I have received all my rights," and told that the visa will not be cancelled if they refuse.
The employee is not forced to choose between waiving their legal rights and having their visa revoked. The dispute can be brought before MOHRE, allowing for claims for both wages and the cancellation of the work permit.
Are work permit cancellation and residence visa cancellation the same process?
No. In Dubai, there are two separate administrative records for a foreigner working under employer sponsorship:
- Work permit and employment contract managed by MOHRE or the relevant free zone authority,
- GDRFA is a residence permit administered by Dubai.
In order for a private sector employee's Dubai residence permit to be revoked, their work permit issued by MOHRE must first be revoked. GDRFA requires a record of the work permit revocation issued by MOHRE when revoking a residence permit for private sector employees.
Therefore, an employee cannot simply go directly to the GDRFA and unilaterally cancel their employer-sponsored residence permit in any case. First, the employment relationship and work permit must be terminated through the MOHRE system.
In cases where the employer's consent cannot be obtained, the solution is to initiate an employment dispute and a request for cancellation of the work permit with MOHRE before directly filing a "visa cancellation lawsuit".
Is there a separate lawsuit called a "Visa Cancellation Lawsuit"?
Although the term "visa cancellation lawsuit" may be used in practice, in most cases there is no independent lawsuit filed directly under this name.
The process generally proceeds as follows:
- The employee files a labor dispute complaint with MOHRE.
- The complaint requests the cancellation of the work permit.
- MOHRE attempts to resolve the dispute by communicating with the parties.
- MOHRE may decide to revoke the work permit if the conditions are met.
- If monetary or other labor disputes cannot be resolved, the case is referred to the labor court.
- While the case is ongoing, an application for work permit cancellation can also be submitted.
- Once the MOHRE cancellation record is received, the session with GDRFA is cancelled.
MOHRE's complaints service for private sector employees explains that if a dispute cannot be resolved through mediation, it may be referred to the competent court or, depending on the nature of the claim, the work permit may be revoked.
Therefore, the employee's primary demand may not be limited solely to monetary wage claims. The complaint form should also clearly state the cancellation of the current work permit and the removal of any obstacles to transitioning to a new job.
Employer's Normal Cancellation Obligation
Under normal circumstances, the employer initiates the work permit and employment contract termination request through MOHRE after the employment relationship ends.
The standard cancellation process requires a document signed by the employee acknowledging their consent to the cancellation. This document often includes a statement confirming that the employee has received all their labor rights. MOHRE's official cancellation service requires the employee's signature confirming acceptance of the cancellation and receipt of all entitlements.
The employer then applies to GDRFA Dubai with the MOHRE cancellation document to cancel the employee's residence permit registration. The official information from the United Arab Emirates also states that the company must first cancel the employment contract and work permit with MOHRE, and then the residence visa with the relevant immigration authority.
Is the employee required to sign the cancellation form?
It is standard procedure for an employee to sign a document acknowledging the termination of their employment relationship and their acceptance of the cancellation. However, an employee cannot be forced to sign a document stating falsely that they have received all their outstanding wages and entitlements, even if they have unpaid rights.
Before signing the cancellation form, the following items should be checked:
- Last month's salary,
- Salaries remaining from previous periods,
- Overtime pay,
- Unused annual leave pay,
- Notice period fee,
- Bonuses and commissions,
- Severance pay,
- Other payments arising from the contract,
- Return ticket or travel expenses.
If payment has not been made, the employee should not sign the cancellation document without reading it; if the employer refuses to pay, the employee should file a complaint with MOHRE.
Issuing a general release to prevent delays in visa cancellation may make it more difficult for the employee to prove their receivables later. The content of the document signed by the employee, bank payments, and WPS records can be evaluated together.
When can a mohre complaint be filed?
Employer;
- If they don't revoke the work permit,
- If they do not accept or process the resignation,
- If it doesn't pay the last salary and other benefits,
- If the employee does not submit the required documents,
- If they are making unfair deductions,
- If it prevents the switch to the new employer,
- If they have made a false report of absence from work
The employee can file a complaint with MOHRE.
MOHRE's complaints service for private sector employees allows employers or employees to allege breaches of obligations arising from their employment contract or labor law. The outcome of a complaint may include settlement, revocation of the work permit, or referral of the dispute to court.
Unnecessary delays should be avoided after the termination of an employment relationship. According to amendments to the UAE Labor Law in 2024, labor claims filed more than two years after the termination of an employment relationship will not be processed by the courts.
However, waiting until the end of the two-year limit for urgent matters such as visa applications or new job applications effectively creates a serious loss of rights. The complaint should be filed as soon as possible.
How to File a Mohre Complaint?
Complaints can generally be made through the following channels:
- MOHRE website,
- MOHRE mobile app,
- Authorized service centers,
- MOHRE call center,
- Labor Claims and Advisory Centre.
MOHRE's current contact information includes a call center at 600590000, a number for outside the United Arab Emirates at 00971-68034000, and a labor requests hotline at 80084.
Online complaints typically require the employee's passport and identification information, employer's information, work permit records, and a description of the dispute to be entered into the system.
The complaint should be brief but clear. For example, the following points should be listed separately:
- When and how the employment relationship ended,
- When did the resignation or termination notice reach the employer?
- Whether the notification period has expired or not,
- The employer did not process the cancellation
- Whether there are any new job offers,
- What are the unpaid labor claims?
- Whether or not there is a report of unjustified absence from work,
- A request has been made to cancel the work permit.
What documents are needed to file a complaint?
Depending on the nature of the application, the following documents may be used:
- Copy of passport,
- Emirates ID,
- Residence visa or digital residence registration,
- MOHRE work permit and employment contract
- Job offer,
- Resignation letter,
- Termination notice,
- Documents showing that the notification period has ended,
- Email and WhatsApp conversations,
- Pay slips,
- Bank account statements,
- WPS payment records,
- Correspondence from the employer indicating that they will not cancel the visa,
- Job offer received from the new employer,
- Records showing that company materials have been delivered,
- Documents relating to deductions made by the employer,
- Absence notices or Labour Ban records, if any.
Verbal resignation can lead to proof issues. The employee should submit their resignation via email, registered company system, signed acknowledgment, or another verifiable communication channel.
Even if the employer does not sign the resignation, it is important for the employee to be able to prove that they have given proper notice. Official labor law information in the United Arab Emirates states that an employer cannot refuse a resignation submitted in accordance with proper procedure; notification can be given via email, mail, or other verifiable means.
How does the MOHRE complaint process proceed?
1. Registration of the application
The employee submits their complaint through digital channels or via the service center. The application is given a tracking number.
2. Communicating with the employer
MOHRE officers will contact the employer and employee to obtain their statements. The employer may be asked to complete the cancellation process, pay the wages, or provide a defense.
3. Conciliation talks
Efforts are made to reach an agreement between the parties. If the employer agrees to cancel the work permit and pay the entitlements, the process may conclude in a settlement.
4. Administrative decision or cancellation of work permit
Depending on the nature of the claim and the monetary value of the dispute, MOHRE may decide on the dispute or order the cancellation of the work permit.
5. Referral to the labor court
If a settlement cannot be reached and the dispute is deemed to require a judicial decision, the case will be referred to the competent labor court.
In accordance with Article 54 of the current UAE Labor Law, MOHRE can issue final and enforceable decisions in certain individual labor disputes with a value not exceeding AED 50,000. An appeal against the decision may be filed with the competent court within 15 working days of notification.
Does referral to the Labor Court prevent visa cancellation?
No. The continuation of a labor claim does not mean that the employee is bound by their previous work permit indefinitely.
MOHRE offers a specialized "labor court case" service for employee work permit cancellation that can be used by either the employee or the employer in disputes that have been taken to the labor court.
In general, for this service:
- The employee must be registered in the MOHRE system
- The fact that the labor dispute has been referred to the labor court,
- Having an active work permit
- Lack of a valid notification of absence from work for the employee
It is required. The advertised completion time for the service is 14 business days, and the official service is free of charge.
Thus, while the lawsuit regarding labor claims is ongoing, it may be possible to revoke the work permit and for the employee to begin the process of transitioning to a new employer.
Can a work permit be unilaterally revoked by a MOHRE decision?
Yes, if the conditions are met.
The standard cancellation process is carried out by the employer. However, if the employer fails to take action and the dispute is referred to MOHRE, the Ministry may cancel the work permit depending on the nature of the request.
It is important for the employee to explicitly request not only compensation for unpaid wages but also the cancellation of their work permit in their complaint. MOHRE's complaint service clearly states that cancellation of the work permit, upon request, is one of the methods for resolving the dispute.
The employer being unreachable, the company being closed, or a company representative not participating in the process does not mean that the employee has no options for a solution. MOHRE can proceed based on the records in the file and the notifications sent to the parties.
What should be done after a work permit is cancelled?
After receiving the MOHRE work permit cancellation document, the Dubai residence visa registration must also be cancelled.
For private sector employees, GDRFA Dubai requires the following documents for its residency cancellation service:
- Sponsor's passport,
- The sponsored employee's passport,
- Work permit cancellation document issued by MOHRE.
The basic residence permit cancellation fee announced by GDRFA is 100 AED. This is supplemented by 10 AED Knowledge Dirham and 10 AED Innovation Dirham. The stated processing time is 48 hours.
Applications can be submitted via GDRFA smart services or authorized Amer centers.
However, for employer-sponsored residence visas, the application may technically need to be made through a company account or authorized representative. If the employer also blocks the GDRFA process, an application should be made to the Amer headquarters and the GDRFA Legal Affairs unit with the MOHRE cancellation document.
Can I contact the GDRFA Legal Affairs Unit?
Dubai GDRFA provides legal support and mediation services for certain disputes between employees and companies related to residence permit cancellations, work permits, and absenteeism notices. GDRFA's official service description states that it offers legal support for company-employee disputes concerning work or residence permits issued by the institution.
Especially;
- If the MOHRE cancellation is complete but the residence visa is not cancelled,
- If company officials cannot be reached,
- If the company has ceased operations,
- If there are technical or administrative obstacles in the GDRFA system,
- If there is an immigration-related notification about the employee
A case-specific review can be requested through GDRFA or Amer.
Can an employer demand payment in exchange for cancellation?
As a rule, employers cannot pass on employee the usual recruitment expenses incurred for work permits and residence permit sponsorships.
The employer;
- "I will not cancel without a refund of the visa fee."
- "You must pay a transfer fee to switch to the new company."
- "You have to pay for the cancellation certificate."
- "We will not cancel your visa without payment of the remaining contract amount."
Such requests are not legally valid in all cases.
However, if an employee violates the terms of the contract, notice period, or probationary period, the employer may be legally entitled to certain damages or compensation. These claims do not imply that the employer has the authority to block the visa indefinitely.
The dispute must be evaluated by MOHRE. The employee must request written justification for the requested payment and should not pay amounts for which no explanation is provided.
Can I request visa cancellation before the notice period is complete?
When terminating an employment contract through normal termination, the notice period stipulated in the contract and by law must be observed.
If an employee leaves their job before completing their notice period, the employer may claim notice compensation. However, this does not mean that the work permit will never be revoked.
The parties;
- Completing the notice period by working,
- Payment of notice period compensation,
- The employer waiving the notice period,
- Early departure by mutual agreement
They can agree on that.
If the employer claims to be entitled to notice period compensation, this matter will be considered in a MOHRE complaint. The employer can assert their claim; the employee can also claim visa cancellation and other wage-related entitlements.
What should be done if an offer is received from a new employer?
The fact that the employee has received a new job offer indicates the urgency of the cancellation process.
The new employer's offer letter can be attached to the MOHRE complaint. The explanation should state that a new work permit application cannot be submitted because the old work permit remains active.
After the old work permit is cancelled, the new employer;
- He/She applies for a new work permit,
- He/She prepares the new employment contract,
- Completes the process of changing status within the country
- It handles the new residence permit and Emirates ID process.
The employee must not actually start work before the new work permit is issued. It is illegal to work in the United Arab Emirates without a valid work permit.
Is it possible to obtain a temporary work permit while a lawsuit is ongoing?
Under certain conditions, yes.
MOHRE offers a temporary work permit service that allows employees whose employment disputes have gone to court to work temporarily for another employer.
Under normal circumstances, the approval of the current employer is required for a temporary work permit. However, employees whose employment dispute has been referred to an employment court may be exempt from the current employer's approval under conditions determined by MOHRE. The temporary work permit service is valid for a six-month work period.
This avenue is particularly important for employees whose labor cases are lengthy and who need to receive income.
Working for a new employer without obtaining a temporary work permit can result in administrative penalties for both the employee and the new employer.
What happens if the employer makes an unfair "absconding" notification?
An employer can file an absence from work or absconding notice, alleging that an employee has unlawfully stopped coming to work.
Such a notification;
- The process of canceling a work permit,
- Obtaining a new work permit,
- The temporary work permit application,
- Immigration status in the country
It can have a negative impact.
MOHRE's cancellation service for employees with employment court cases requires that there is no active notification of absenteeism against the employee.
Therefore, when an employee leaves their job;
- He must submit his resignation in writing
- You must document the notice period
- You should record the dates he/she continued working
- You must prepare a work completion report
- He should keep evidence showing that the employer did not hire him or allow him into the workplace.
If a notification of unjustified absence has been made, the notification can be requested to be removed through MOHRE's "Cancellation of an Absence from Work Complaint" service. If MOHRE's review determines that the notification is unjustified, it can be cancelled.
What can be done if the employer refuses to return the passport?
It is not legal for an employer to forcibly retain an employee's passport.
The employee must request their passport in writing; if it is not returned, they must contact MOHRE, the police, or the relevant authority.
The fact that the employee cannot complete the visa process because their passport is with the employer does not justify the employer indefinitely blocking the cancellation process. The application must clearly state that the passport is held by the employer, and any relevant correspondence should be submitted.
The employee should also keep documentation regarding receipt of their passport or the purpose for which they handed it over to their employer.
How to cancel a visa if the company has closed down?
The employer company may have ceased operations, closed its offices, or its officials may have left the country.
In this situation, the employee should follow these steps:
- Checking company and work permit registration from the MOHRE system
- Documenting your attempts to communicate with the employer,
- To file an employment dispute and work permit cancellation application with MOHRE,
- Announcing that the company is closed or unreachable,
- After receiving the MOHRE cancellation certificate, contact GDRFA or Amer headquarters.
The fact that a company's business license has expired does not mean that an employee's work permit cannot be revoked. Administrative authority intervention is particularly important in such cases.
Can a visa be cancelled if the employee is outside the country of origin?
Residence visa cancellation is also possible if the employee is outside the United Arab Emirates. However, the procedure may vary depending on the length of time the employee is outside the country and where their passport is located.
GDRFA's information explains the different document and fee requirements for residence cancellation procedures carried out within and outside the country.
An employee being outside the country is not a valid reason for an employer to keep their work permit and residence visa registration open. The old registration may need to be closed if the employee wishes to obtain a new United Arab Emirates visa.
What will happen to family members' visas?
If an employee has sponsored their spouse, children, or parents, the residency status of those family members must be adjusted before their own residency visa registration is cancelled.
In general, family visas;
- Cancellable
- It can be temporarily put on hold under appropriate conditions
- It can be transferred to another sponsor
- It can be converted into a family member's own work or investment session.
GDRFA Dubai's holding service requires family members' visas to be valid for at least three months, a job offer from the new company, a waiting period not exceeding 60 days, and a refundable security deposit of AED 2,500.
The sponsor employee's residence visa cancellation application cannot be completed until the family visa status is resolved.
How many days can I stay in Dubai if my visa is cancelled?
GDRFA Dubai's current residence permit cancellation service states that the legal period of stay in the country after the cancellation or termination of the residence permit is 60 days.
Employees during this period;
- You can obtain a work and residence permit depending on the new employer
- You can switch to another suitable session category
- He can leave the country.
However, the 60-day period does not grant the right to work. You cannot start working until a new work permit is issued.
The exact final legal stay date must be checked against the immigration record in the GDRFA system, not solely based on the employee's calculations.
What happens if the current visa expires while the employer delays cancellation?
If the residence visa expires automatically, the employee's legal stay period for immigration purposes may begin to run. However, the continued activity of the work permit in the MOHRE system may continue to create problems when transitioning to a new job.
Worker;
- The visa's expiry date,
- MOHRE work permit status,
- GDRFA session log,
- The duration of the grace period to be applied
They should be checked separately.
The termination of the session does not automatically and completely resolve labor claims or the former employer's work permit record.
What happens if the legal stay period is exceeded?
If an employee does not switch to a new status or leave the country within the time frame granted after the cancellation or expiration of their residence visa, they will incur a daily visa overage penalty.
In the United Arab Emirates, an administrative fine of AED 50 is imposed for each day stayed in the country after the applicable grace period ends.
For example, if the legal stay period of 15 days is exceeded, only the daily penalty will be applied:
15 × 50 AED = 750 AED
Penalties may apply.
This may include exit permit fees, status change fees, service center fees, or other administrative costs.
Even if the employer is alleged to have delayed the cancellation process, the employee must still pursue their own immigration status. Ongoing disputes with the employer do not automatically suspend visa penalties in all cases.
Which authority should Free Zone employees apply to?
Not all employees in Dubai may be directly subject to the same MOHRE procedure. If an employee works for a free zone company, their employment and visa records with the relevant free zone authority should be examined first.
MOHRE offers a separate complaints service for employees working in free zone organizations and similar institutions. This service allows applications to be made using the employee's identity and employment information.
For example, residence visa cancellation procedures for employees of DMCC companies are handled through the DMCC Member Portal. Current DMCC procedures require resignation or termination documents, passport, visa page, family visa cancellation documents, and, if necessary, a signed end-of-service document.
DMCC also offers workplace mediation services for employee-employer disputes. Mediation is voluntary and does not result in a binding decision; if the parties cannot reach an agreement, they can resort to labor courts or other relevant official channels.
In financial free zones like DIFC, which have their own labor law and court systems, special rules also apply. Therefore, the standard MOHRE procedure should not be applied directly without checking the employer, licensing authority, and the institution issuing the work permit as stated in the employment contract.
Is the process the same for those working in domestic services?
No. Domestic workers are subject to different regulations than private sector employees.
For individuals employed as domestic workers, such as caregivers, drivers, or similar roles, special complaint and work permit cancellation services should be used. Employers and employees can also file complaints with MOHRE regarding domestic service disputes; however, the application category differs.
Submitting an application under the wrong service category may prolong the processing time.
Employee Roadmap
1. Document the termination of the employment relationship in writing
Keep the resignation letter, termination notice, or mutual termination document.
2. Check the notice period
If you have completed the notice period, keep all attendance records and work completion documents.
3. Send a written cancellation request to your employer
Request in writing that the cancellation of the work permit and residence visa be completed within a specified period.
4. Calculate labor costs
List salary, vacation pay, notice pay, severance pay, bonuses, and other benefits.
5. Do not sign the general release form before payment is made
Check the contents of the cancellation form and the statement "I have received all my rights.".
6. File a complaint with MOHRE
In your complaint, clearly state both your claims and your request for the cancellation of your work permit.
7. Check the Absconding record
If there is a record of unjustified absence from work, submit a separate application to have it removed.
8. Keep the referral document to the labor court
If the case is referred to court, consider work permit cancellation and temporary work permit services.
9. Obtain the MOHRE cancellation certificate
Verify that the work permit has actually expired in the system.
10. Contact GDRFA or Amer headquarters
Check your residence visa cancellation and your last legal stay date.
11. Arrange family visas
Cancel the visas of spouses and children, transfer them to another sponsor, or put them on hold under suitable conditions.
12. Do not start a new job without permission
Do not actually work before your new work permit is approved.
Frequently Asked Questions
If my employer doesn't cancel my Dubai work visa, can I go directly to court?
Generally, an employment dispute is first reported to MOHRE. MOHRE is authorized to mediate, issue the necessary administrative decision, or refer the case to the labor court.
Can MOHRE revoke my work permit without my employer's consent?
Yes, if the conditions are met. In particular, if the employer is not taking action and the dispute has been referred to MOHRE, the cancellation of the work permit can be requested.
My employer is not accepting my resignation. Will my resignation be considered invalid?
No. The employer's refusal to accept a resignation that has been duly notified does not automatically invalidate the resignation. Proof of notification and the notice period is important.
My employer wants me to sign a cancellation document without paying my wages. What should I do?
Do not sign the document that falsely states you have received all your rights. You can file a complaint with MOHRE regarding unpaid wages and the cancellation of your work permit.
Can a visa be cancelled while a labor court case is ongoing?
Yes. MOHRE has a separate work permit cancellation service for disputes that have gone to court.
Can I work for another company while the lawsuit is ongoing?
A temporary work permit can be obtained under suitable conditions. It is not possible to actually work for the new employer before the permit is issued.
Is there a fee for filing a MOHRE complaint?
For employees in the private sector with employment disputes and labor court cases, MOHRE does not charge an official service fee for work permit cancellation services. However, translation, document preparation, or external service center costs may arise.
If a work permit is cancelled, will the residence visa be automatically cancelled as well?
It should not be assumed that the process is completed automatically in all cases. After MOHRE cancellation, the residence permit cancellation process should be checked with GDRFA Dubai.
If my employer refuses to give me my passport, can I have my visa cancelled?
The withholding of the passport can also be the subject of a complaint. If the employer fails to return the passport, MOHRE (Ministry of Health and Social Services) and, if necessary, the police authorities should be contacted.
Is cancellation possible if the company has closed down?
Yes. If company officials cannot be reached or the company ceases operations, administrative cancellation proceedings can be initiated with MOHRE and GDRFA.
If my employer has filed an absconding notice about me, can my visa be cancelled?
An active absence notification can hinder the cancellation process. First, the notification may need to be removed or its invalidity determined.
Can my employer ask me for money to cancel my visa?
Standard recruitment and visa expenses are, as a rule, the responsibility of the employer. The legal basis for the employer's request must be assessed by MOHRE.
If my visa is cancelled, how many days can I stay in Dubai?
GDRFA Dubai's standard residence cancellation service shows a legal stay period of 60 days. The exact deadline should be checked with the immigration system.
Conclusion
In Dubai, the fact that an employer does not revoke an employee's work permit or residence visa does not mean that the employee is permanently bound to their former employer.
Under normal procedure, the employer first cancels the work permit and employment contract with MOHRE, and then the residence visa registration with GDRFA Dubai. If the employer fails to take action, the employee can file a labor dispute complaint with MOHRE and request the cancellation of the work permit.
The complaint must clearly state the date the employment relationship ended, the resignation or termination notice, the notice period, unpaid wages, the new job offer, and documents demonstrating the employer's avoidance of cancellation.
Even if the dispute has been referred to labor court, it is possible to revoke the work permit. MOHRE offers a separate revocation service for employees with pending court cases. The employee can also legally work for another employer while the case is ongoing by obtaining a temporary work permit, if the conditions are met.
Cancellation of the MOHRE work permit alone does not mean the process is complete. The residence visa registration in Dubai must also be checked and cancelled through GDRFA or Amer.
An employee should not sign a document stating that they have received all their labor rights before payment is made; to avoid the risk of false reporting of absenteeism, resignation, notice period, and completion of work should be documented in writing.
Different application authorities and procedures may apply to workers in free zones, domestic workers, and those covered by DIFC (Direct-to-Air Workplaces). Therefore, the authority responsible for issuing work permits must first be determined.